Community Standards: Off-platform Policy

Our Commitment to Platform Security

At ASBGiG, we are dedicated to maintaining a secure, transparent, and trustworthy community. To protect both clients and freelancers, all business transactions must occur within the ASBGiG platform. This enables us to provide comprehensive safeguards including secure payment processing, fair dispute resolution, community guidelines enforcement, and robust fraud prevention measures.

Core Principle: All financial transactions and business agreements must be conducted exclusively through ASBGiG to ensure full protection for all parties involved.

Stay Protected on ASBGiG

Grow Your Business Safely

Conducting business on ASBGiG increases your visibility and credibility as a freelancer. By utilizing our platform tools, you can build long-term relationships with repeat clients and secure larger, higher-value orders with confidence.

Built-in Communication Tools

ASBGiG offers integrated communication tools like secure messaging and video calls, helping freelancers align with client needs and deliver exceptional service experiences without compromising security.

Risks of Off-platform Business

Fraud and Scams

Off-platform transactions make it easier for malicious actors to deceive clients or freelancers without platform oversight.

Privacy Breaches

Personal and financial information shared outside ASBGiG lacks our robust security measures and data protection protocols.

Limited Recourse

When issues arise (cancellations, disputes, etc.), ASBGiG cannot intervene or protect users conducting business outside our platform.

Stay Safe: By keeping your business activity within ASBGiG, you are protected by our comprehensive security measures and ensure your account and transactions remain secure.

Prohibited Off-platform Activities

Violation Consequences: Conducting business off-platform directly violates ASBGiG's Terms of Service and may result in permanent account suspension.

Offer or Accept External Payments

All payments must be processed through ASBGiG to ensure full protection. This includes deposits, milestone payments, and final payments.

Bypass ASBGiG Payment System

Soliciting or engaging in off-platform transactions with ASBGiG users is strictly prohibited. This includes suggesting alternative payment methods.

Direct to External Platforms

Directing clients or freelancers to external platforms for communication, contracts, or payment processing is not allowed.

Share Personal Contact Details

Do not share email addresses, phone numbers, or third-party messaging app details with the sole purpose of conducting business off-platform.

Service Fees Agreement: Attempting to bypass platform payments also breaches the service fee agreement that supports ASBGiG's operations and user protections.

Reporting and Support

Report Policy Violations

To help maintain a safe and transparent marketplace, we encourage all users to report any attempts to conduct business off-platform.

Direct Reporting: Submitted reports go directly to ASBGiG's Trust & Safety team for thorough review
Confidentiality: Reports are handled confidentially to protect all parties involved
Prompt Action: Our team investigates all reports promptly and takes appropriate action

Report a Violation

Acceptable Communication Practices

For secure and efficient collaboration within ASBGiG guidelines:

Use ASBGiG's built-in messaging system for all project communication
Schedule meetings using ASBGiG's calendar and video call features
Share files through ASBGiG's secure file-sharing system
Process all payments through ASBGiG's protected payment gateway

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Related Community Standards

For more detailed information on specific areas of our community standards, please refer to the following articles:

Community Standards: Introduction Community Standards: Integrity and Authenticity Community Standards: Illegal and Prohibited Services Community Standards: Objectionable Content and User Safety Community Standards: Violence and Unlawful Behavior Community Standards: Intellectual Property Community Standards: AI-generated Content Community Standards: Minors policy

Tags:

Security Transactions Payment Policy Account Safety Platform Rules