Terms and Conditions

Important: These Terms of Service govern your access to and use of ASBGiG. Please read them carefully.

Introduction

The following terms of service (these "Terms of Service"), govern your access to and use of the ASBGiG website and mobile application, including any content, functionality and services offered on or through ASBGiG.com or the ASBGiG mobile application (the "Site").

By using the Site, opening an account or by clicking to accept or agree to the Terms of Service when this option is made available to you, you accept and agree, on behalf of yourself or on behalf of your employer or any other entity (if applicable), to be bound and abide by these Terms of Service, ASBGiG's Payment Terms, Community Standards, and any additional standards, conditions, policies, guidelines and in-product disclosures (collectively, the "Terms"), which are incorporated herein by reference.

Agreement: If you do not want to agree to these Terms or our Privacy Policy, you must not access or use the Site.

User Conduct
Ownership Rights
Disputes
Liability
General Terms

1. Key Definitions

User Types

Buyers: Users who purchase services on ASBGiG

Sellers/Freelancers: Users who offer and provide services

Pro Freelancers: Pre-vetted, hand-selected professionals

Platform Elements

Gigs® / Services: Services offered on ASBGiG

Orders: Formal agreements between Buyers and Sellers

Custom Offers: Exclusive proposals for specific requirements

Term	Definition
Gig Page	Where Sellers describe their Gig and terms, and Buyers can purchase
Seller Page	Sellers' portfolio showcasing their services, skills, and experience
Gig Extras	Additional services offered on top of the base Gig for extra cost
Gig Packages	Services offered in different formats and price points
Hourly Contract	Order based on hourly Custom Offer with agreed Hourly Rate
Milestones	Breakdown of larger projects into manageable, paid phases

2. Platform Overview

Account Registration

Only registered users may buy and sell. You must provide accurate, complete information and maintain account security.

Pricing & Payments

Sellers determine their pricing. Buyers pay in advance to create Orders. All payments must go through ASBGiG.

Core Principles:

Age Requirement: Users must be at least 18 years old to create an account

Independent Contractors: Sellers are independent contractors, not employees

Ownership: Buyers typically receive full rights to delivered work (some exceptions apply)

Reputation System: Sellers gain levels based on performance metrics

Note: Services on ASBGiG start at a base price and may have minimum rate requirements. All transactions must occur through the ASBGiG platform.

3. Seller Responsibilities

Gig Creation

Create clear, accurate Gig descriptions
Set appropriate pricing and timelines
Include relevant Gig images and videos
Comply with all platform policies

Performance

Meet all delivery deadlines
Maintain high-quality standards
Provide excellent customer service
Build positive reviews and ratings

Prohibited Content

Illegal or fraudulent services
Copyright/trademark infringement
Adult or inappropriate content
Spam or deceptive listings
Academic dishonesty services

Seller Levels System:

Level	Requirements	Benefits
New Seller	Basic account setup	Basic platform access
Level 1	Positive metrics, 60+ days	More active Gigs, priority support
Level 2	Excellent metrics, 120+ days	Even more benefits, promotions
Top Rated	Manual evaluation, top metrics	Highest benefits, premium features
Pro Freelancer	Manual vetting process	Premium clients, higher rates

4. Buyer Responsibilities

Core Requirements:

Clear Communication: Provide detailed requirements for your project
Timely Responses: Respond to seller questions and deliveries promptly
Fair Reviews: Provide honest, constructive feedback based on actual experience
Legitimate Funds: Only use funds obtained from legal sources
Respect Guidelines: Follow all community standards and platform rules

No Circumvention Policy: Buyers may not offer or solicit payments outside of ASBGiG. Violations may result in permanent account disabling and liquidated damages of up to $10,000.

Best Practices for Buyers

Before Ordering:

Review seller portfolios and ratings
Clearly define project requirements
Discuss timelines and expectations
Ask questions before committing

During & After Order:

Use platform messaging for communication
Provide timely feedback and revisions
Release payments promptly upon completion
Leave honest, constructive reviews

5. Order Process

Place Order

Buyer purchases service

Work Phase

Seller completes the work

Delivery

Seller delivers completed work

Completion

Buyer accepts delivery

Order Types:

Order Type	Description	Key Features
Standard Gig	Fixed-price service from Gig page	Set price, defined scope, standard timeline
Custom Offer	Tailored proposal from seller	Custom scope, negotiated terms, specific requirements
Hourly Contract	Ongoing work billed hourly	Weekly billing, time tracking, flexible scope
Milestone Project	Large project in phases	Phased payments, clear deliverables, structured progress
Gig Subscription	Recurring service delivery	Regular deliveries, ongoing relationship, predictable costs

Auto-Completion: Orders are automatically marked as complete 3 days after delivery if no action is taken by the buyer.

6. User Conduct and Community Standards

Expected Behavior

Professional and respectful communication
Honest and transparent dealings
Timely responses and deliveries
Constructive feedback and reviews
Compliance with all platform rules
Respect for intellectual property rights

Prohibited Actions

Sharing contact information to circumvent platform
Harassment, bullying, or hate speech
Spamming or phishing attempts
Creating fake or misleading profiles
Multiple accounts to abuse the system
Buying or selling ASBGiG accounts

Content Moderation:

Reporting and Appeals Process

Reporting Violations:

Use the reporting tools on the platform
Contact Customer Support for assistance
Provide clear evidence of violations
Report in good faith with accurate information

Appeals Process:

Submit appeals within specified timelines
Provide supporting documentation
Follow the designated appeals procedure
Cooperate with investigation process

7. Ownership and Intellectual Property

General Rule: When purchasing a service on ASBGiG, unless stated otherwise, the Buyer receives all intellectual property rights to the delivered work upon full payment.

Seller Warranties

Sellers warrant that:

All delivered work is original
They have necessary rights and licenses
Work does not infringe third-party rights
They can legally transfer rights to Buyer
No previous sale of the same work

Buyer Rights

Buyers typically receive:

Full copyright ownership (unless specified)
Right to use work for intended purpose
For commercial use, may need additional license
Protection against infringement claims
Exclusive rights (unless otherwise stated)

License Types:

License Type	Usage Rights	Typical Cost
Personal Use	Non-commercial, personal projects only	Base Gig Price
Commercial Use	Business, promotional, revenue-generating	Base + Gig Extra
Broadcast Rights	TV, radio, streaming platforms	Base + Premium Extra
Buyout/Full Rights	Unlimited, exclusive, all media	Negotiated Premium

8. Dispute Resolution

First Step: We encourage Buyers and Sellers to resolve conflicts directly through communication before escalating.

Direct Resolution

Communicate directly with the other party to resolve issues

Customer Support

Contact ASBGiG Support for mediation assistance

Formal Resolution

Escalate to arbitration or legal proceedings if needed

Arbitration Agreement (US/Canada Users)

Important: If you are a user residing in the United States or Canada, you agree to resolve disputes through binding arbitration, waiving your right to:

Jury trials
Class action lawsuits
Class-wide arbitration
Consolidated claims with other users

You may opt out of arbitration within 30 days of agreeing to these Terms by emailing legal@asbgig.com

9. Limitations of Liability

Disclaimer: ASBGiG provides the platform but does not guarantee the quality, legality, or accuracy of services offered by Sellers.

ASBGiG's Role:

Platform provider, not employer of Sellers
Does not pre-screen all content or services
Not responsible for user-to-user interactions
Does not guarantee specific results
Not liable for third-party actions

User Responsibilities

Users are responsible for:

Vetting Sellers before purchasing
Conducting due diligence
Verifying credentials and portfolios
Understanding scope and deliverables
Protecting their own data and systems

Indemnification:

You agree to indemnify and hold ASBGiG harmless from any claims arising from:

Your violation of these Terms
Your use of the platform
Content you upload or create
Your interactions with other users
Any third-party claims related to your activities

10. General Terms

Changes to Terms

ASBGiG may update these Terms periodically. Continued use after changes constitutes acceptance.

Major changes will be notified via email or platform notification.

Governing Law

For US/Canada users: Governed by laws of the State of New York.

For other jurisdictions: Local applicable laws apply.

Additional Provisions

Severability

If any part is unenforceable, other parts remain valid

Assignment

ASBGiG may transfer rights; users may not without consent

Entire Agreement

These Terms constitute the complete agreement

11. Contact Information

Customer Support:

General Inquiries: support@asbgig.com
Legal Matters: legal@asbgig.com
Privacy Concerns: admin@asbgig.com
Contact Form: Contact Us Page
Arbitration Opt-Out: legal@asbgig.com

Response Times: Our Customer Support team aims to respond within 24-48 hours for most inquiries.